Regarding resale and international forwarding services

Thank you very much for your continued patronage of YUKA HOJO.

To ensure that all our customers can use our services comfortably and with peace of mind, we would like to provide the following information regarding commercial proxy purchasing, orders for resale, and forwarding services.

We hereby clearly prohibit any and all actions on this website, whether domestic or international, including proxy purchasing for commercial purposes, orders for the purpose of resale, use of international forwarding services, and use of delivery or import/export agents. We appreciate your understanding and cooperation.

We do not accept orders for commercial purposes, whether domestic or international, including orders made through international forwarding services or orders for resale purposes.

We will check the details of your order and cancel any orders that appear to fall under the above criteria at our discretion. We apologize for any inconvenience this may cause.

In addition, please note that if you have placed an order that falls under the above category, we may cancel any subsequent new orders at our discretion.

●We apologize for any inconvenience, but as of November 2024, this website is only intended for customers residing in Japan.

Please note that we may refuse to provide after-sales service if a customer residing overseas purchases an item through a person residing in Japan, or if the item is purchased for the purpose of proxy purchasing or resale, whether domestically or internationally.

For after-sales service from outside Japan, the customer will be responsible for all import/export shipping fees, customs duties, and other taxes.

Please note that the information provided may differ from that given in Japan.

●We will not provide after-sales service to customers who purchase from unofficial channels, whether domestically or internationally, such as stores or vendors other than authorized retailers, e-commerce sites, flea market sites, or individuals, or to customers who purchase products through proxy purchases for commercial purposes or orders for resale.

Please note that requests for after-sales service must be made by the person who placed the order.

●Customers who have purchased through this site are asked to refrain from requesting after-sales service at the stores that sold the product.

We apologize for any inconvenience caused, but we will be the direct point of contact for your inquiry, so please contact us via CONTACT.

We sincerely apologize for any inconvenience caused to customers living outside of Japan.

Customers residing in Hong Kong and Taiwan are requested to purchase from authorized retailers.

All of our jewelry is made with the hope that you will cherish it and wear it forever.

In order to ensure safe delivery and proper after-sales service, we ask for your kind understanding regarding the above information.

PERCH Co., Ltd.